1. Introduction
Welcome to Omega Cargo. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not use our services.
2. Services
Omega Cargo provides a range of logistics services, including but not limited to:
- Air Freight
- Sea Freight
- Interstate Transport
- Warehouse and Logistics
- Customs Clearance
- E-Commerce Solutions
By using our services, you acknowledge and agree to the specific terms associated with each service, as outlined below.
3. Air and Sea Freight
- Booking and Documentation: All bookings must be made in advance, and the necessary documentation (e.g., invoices, packing lists, bills of lading) must be provided as required by international and domestic regulations.
- Transit Times: Transit times are estimates and may vary due to unforeseen circumstances such as weather conditions, port delays, or customs inspections.
- Liability: Omega Cargo is not liable for any loss or damage to goods caused by factors beyond our control, including but not limited to natural disasters, acts of war, or strikes.
4. Interstate Transport
- Service Availability: Interstate transport services are subject to the availability of carriers and routes. We reserve the right to modify routes or schedules as necessary.
- Delivery Times: Estimated delivery times are provided at the time of booking and may be subject to change. We will notify you of any significant delays.
5. Warehouse and Logistics
- Storage Terms: Goods stored in our warehouses are subject to storage fees, which are determined based on the size, weight, and duration of storage. All stored goods must be properly labeled and documented.
- Liability: Omega Cargo is not responsible for any loss or damage to goods stored in our warehouses unless caused by our negligence or willful misconduct.
6. Customs Clearance
- Compliance: You are responsible for ensuring that all goods meet the customs and regulatory requirements of the destination country. We provide assistance with documentation and compliance, but ultimate responsibility lies with the client.
- Delays and Penalties: Any delays or penalties incurred due to non-compliance with customs regulations are the responsibility of the client. Omega Cargo is not liable for any such costs.
7. E-Commerce Solutions
- Order Fulfillment: We offer order fulfillment services for e-commerce businesses, including inventory management, packing, and shipping. Clients are responsible for providing accurate product information and inventory levels.
- Returns and Refunds: Omega Cargo will handle returns and refunds according to the policies set by the client. Clients must communicate their return and refund policies clearly to their customers.
8. Payment Terms
- Invoices: All invoices must be paid within the agreed-upon terms, typically within 30 days of issuance. Late payments may incur interest charges.
- Currency: Payments are to be made in the currency specified on the invoice. We reserve the right to adjust prices in response to currency fluctuations or changes in service costs.
9. Liability and Indemnity
- Limitation of Liability: Our liability for any loss or damage to goods or services is limited to the amount paid for the service in question. Omega Cargo is not liable for any indirect, incidental, or consequential damages.
- Indemnity: You agree to indemnify and hold Omega Cargo harmless from any claims, damages, or expenses arising from your use of our services, including any violations of laws or regulations.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
11. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us.
